Ben Prosterman Senior Product Designer Toronto

I design AI productspeople actually trust.

Nine years designing B2B SaaS, fintech, and data-rich products. Currently at Enable, leading design for AI platforms that help commercial teams make better, faster decisions.

CurrentlyEnable
Previously
Fidelity CanadaLednCIBCNUSISS
01Selected work

Recent projects designing decision tools, AI surfaces, and analytics for commercial teams.

02How I think about the work

Three principles that show up in everything I design.

01

Reducing complexity is the complexity.

The hardest part of designing for technical products isn't the interface — it's making the underlying system legible. Most ‘simple’ designs hide complexity that has to surface eventually.

02

Trust is the design problem.

Especially with AI. Users don't reject AI — they reject AI they can't verify. Every recommendation needs to show its work: the math, the source, the lifecycle, the confidence.

03

Research closes the loop.

Customer sessions, prototype testing, observed behaviour — the work product isn't the artifact, it's a closer reading of the problem. Ship the design that earned that reading.

03About

Senior product designer based in Toronto.

I'm currently at Enable, where I design B2B SaaS for rebate management — most recently leading design for an AI-powered platform that helps commercial teams find, explain, simulate, and approve better rebate structures.

Before Enable, I worked across fintech (Fidelity Canada, Ledn) and banking (CIBC), with a GBDA degree from the University of Waterloo. I'm drawn to products where the stakes are real: financial decisions, complex data, and AI that has to earn trust to be useful.

Nine years in, what I care about hasn't changed much: research-led design, evidence over polish, and treating complexity as the actual design problem.

04Get in touch

Let's build products people actually trust.

If you're building something where design quality, research, and AI trust actually matter — let's talk.